ARRIS Touchstone TM1602A Ethernet Modem - 5 Ports, Black

Expert Parent Analysis: Tech Translator

The TM1602A is a versatile modem designed to deliver high-speed internet via a wired Ethernet connection. With a maximum downstream and upstream speed of 960 Mbps, it ensures strong performance for multiple devices linked through its 5 ports. Ideal for households with extensive internet requirements, it uses advanced technology for effective data transfer.

Brand Trust Report

ARRIS, now a brand under CommScope, has a complicated history marked by strategic acquisitions and shifting ownership dynamics. While the company has a strong market presence in broadband equipment and is known for producing reliable cable modems, its customer service and support reputation can be varying. Parents should note that while products are generally high-quality, they may face challenges in warranty support and service inquiries. Hardware Quality Score: 75/100.

Customer Reviews Summary

The product has a rating of 3.9 out of 5 stars based on 527 reviews. Users have noted satisfactory performance in speed and connectivity but expressed concerns regarding customer support and setup processes.

Product Overview

The ARRIS Touchstone TM1602A modem is an essential device for establishing robust internet connectivity in both home and study environments. With its five Ethernet ports, it facilitates seamless connection for multiple devices, allowing for uninterrupted online learning, research, and collaboration. Its high-speed performance supports demanding applications like video conferencing and streaming, making it an excellent choice for students and families alike.

Detailed Specifications

• Connectivity Technology: Ethernet
• Compatible Devices: Router
• Number of Ports: 5
• Maximum Downstream Data Transfer Rate: 960 Megabits Per Second
• Maximum Upstream Data Transfer Rate: 960 Megabits Per Second
• Data Transfer Rate: 960 MHz
• Number of Ethernet Ports: 2
• Color: Black
• Brand: ARRIS
• Internet Service Provider: time_warner_cable
• Modem Type: Cable
• UPC: 610937000006 634173720139
• Manufacturer: ARRIS
• Mfr Part Number: TM02DLD1602
• Model Number: TM1602A
• Item Weight: 16 ounces
• ASIN: B01N21Y832