ARRIS SBG7600AC2 1 Unit Dual-Band AC2350 Cable Modem & Wi-Fi Router

Expert Parent Analysis: Tech Translator

The ARRIS SBG7600AC2 is a cable modem and Wi-Fi router that supports high-speed internet connections. It features dual-band Wi-Fi technology, which allows devices to connect using both lower frequencies (2.4 GHz, better for distance) and higher frequencies (5 GHz, better for speed). This helps reduce the chance of interference and provides a more stable internet experience. With a data transfer rate of up to 1400 Mbps, it is suitable for multiple users who stream videos, play games, or participate in online classes without interruptions.

Brand Trust Report

Arris has established itself as a reputable name in telecommunications and broadband technology. However, it is important to note that the company was acquired by CommScope in 2019, leading to a restructuring of operations. While some products may still carry the Arris brand, they are now part of a larger entity. This can sometimes lead to customer service challenges typical in larger corporations. Their customer reviews indicate a solid product performance but highlight occasional issues with warranty claims and support responsiveness. Thus, while Arris products are generally reliable, potential buyers should be aware of varying customer service experiences. Hardware Quality Score: 70/100.

Customer Reviews Summary

The product has received an average rating of 4.0 out of 5 stars from 127 customers. Users generally appreciate its performance and compatibility with major cable internet providers, but some have experienced difficulties with installation and customer service interactions.

Product Overview

The ARRIS SBG7600AC2 modem and router combo is ideal for creating a reliable and fast internet connection for educational environments. Its high-speed capabilities support online learning activities, video conferencing, and research without lag, ensuring that students can focus on their studies efficiently. Furthermore, with its easy manageability through the SURFboard Manager app, parents can easily oversee their child's internet usage and maintain a safe and productive home learning environment.

Detailed Specifications

• Other Special Features of the Product: WPS
• Frequency Band Class: Dual-Band
• Wireless Compability: 802.11ac
• Compatible Devices: Phone, Tablet, WiFi-Enabled Devices, Media Streaming Devices, Computer, PC, Mac
• Antenna Location: Home
• Connectivity Technology: Ethernet, USB, Wi-Fi
• Antenna Type: Internal
• Operating System: ARRISOS
• Security Protocol: WPA2-PSK
• Number of Ports: 4
• Control Method: App
• Data Transfer Rate: 1400 Megabits Per Second
• LAN Port Bandwidth: 10/100 megabits per second
• Voltage: 115 Volts
• Maximum Upstream Data Transfer Rate: 75 Megabits Per Second
• Number of Antennas: 4
• Smart Home Compatibility: Not Smart Home Compatible
• Router Firewall Security Level: basic
• Wi-Fi Generation: 802.11ac
• Has Internet Connectivity: Yes
• Router Network Type: cable
• Is Modem Compatible: Yes
• Connectivity Protocol: Wi-Fi, Ethernet, USB
• Coverage: Typical Router Coverage
• Controller Type: App Control
• Frequency: 5 GHz
• Brand: ARRIS
• Model Name: SBG7600AC2
• Built-In Media: Cable Modem / WiFi Router, Ethernet cable, power cord, quick start guide
• Model Number: AC2350
• UPC: 649661270201
• Manufacturer: ARRIS Solutions, Inc.
• Mfr Part Number: SBG7600AC2-cr
• Unit Count: 1.0 Count
• Warranty Description: 90 days limited warranty
• ASIN: B08KD6358W
• Color: Black
• Has Security Updates: Yes