ARRIS SBG7400AC2 Cable Modem & Wi-Fi Router - DOCSIS 3.0, AC2350, Up to 960 Mbps, 4 Ports, Black

Expert Parent Analysis: Tech Translator

This modem uses DOCSIS 3.0 technology, which ensures fast internet speeds for gaming consoles, computers, smart TVs, and other devices. With dual-band support (both 2.4 GHz and 5 GHz), it can provide reliable coverage across your home. The device has a maximum data transfer rate of 960 Mbps, which is suitable for high-definition streaming and fast downloads. Parental controls included allow you to manage internet access for children, promoting responsible use of technology.

Brand Trust Report

ARRIS is an established brand in the telecommunications sector, known for its reliable modem and router products. Having sold over 260 million devices globally indicates a solid reputation in the market. However, be aware that support may be limited after the acquisition by CommScope, and complaints about customer service have been noted. This could pose risks if you encounter issues post-purchase. Hardware Quality Score: 70/100

Customer Reviews Summary

The ARRIS SBG7400AC2 holds an average rating of 4.4 out of 5 stars based on 5,030 customer reviews. Users appreciate its performance and ease of setup. However, some concerns have been raised regarding compatibility with certain ISPs and the lack of technical support.

Product Overview

The ARRIS SBG7400AC2 Cable Modem and Wi-Fi Router is ideal for households needing reliable internet access for study and entertainment. With high-speed capabilities and compatibility with major cable providers, it ensures smooth online learning tasks like video conferencing, research, and streaming educational content without interruption. The user-friendly app allows monitoring of children's online activities, fostering a safe studying environment.

Detailed Specifications

• Other Special Features of the Product: Parental Control, WPS
• Frequency Band Class: Dual-Band
• Wireless Compability: 802.11ac
• Compatible Devices: Gaming Console, Personal Computer, Smart Television, Smartphone, Tablet
• Antenna Location: Gaming, Home
• Connectivity Technology: Ethernet, USB
• Antenna Type: Internal
• Operating System: Linux
• Security Protocol: WPA-PSK, WPA2-PSK
• Number of Ports: 4
• Control Method: App
• Data Transfer Rate: 2350 Megabits Per Second
• LAN Port Bandwidth: 1000 Mbps
• Voltage: 120 Volts (AC)
• Maximum Upstream Data Transfer Rate: 131 Megabits Per Second
• Smart Home Compatibility: Not Smart Home Compatible
• Wi-Fi Generation: Wi-Fi 5
• Has Internet Connectivity: Yes
• Router Network Type: hybrid
• Connectivity Range: 2200 Square Feet
• Is Modem Compatible: Yes
• Connectivity Protocol: Ethernet, Wi-Fi
• Coverage: Up to 2,200 sq ft
• Frequency: 5 GHz
• Brand: ARRIS
• Model Name: Surfboard
• Built-In Media: SURFboard SBG7400AC2 DOCSIS 3.0 Wireless Cable Modem - BLACK AMZ
• Model Number: SBG7400AC2
• UPC: 612572214695
• Global Trade Identification Number: 00612572214695
• Manufacturer: CommScope
• Mfr Part Number: SBG7400AC2
• Item Type Name: Cable Modem & Wi-Fi Router
• Unit Count: 1.0 Count
• Warranty Description: 2 years
• ASIN: B0764N2QLF
• Item Weight: 2.64 Pounds
• Item Dimensions L x W x H: 7.69"L x 2.25"W x 9.5"H
• Color: Black