ARRIS SBG10 Modem Router Combo - 1600 Mbps Dual-Band Wi-Fi 5 Wireless, DOCSIS 3.0, 2 Ports

Expert Parent Analysis: Tech Translator

The ARRIS SBG10 is a modem-router combo that offers dual-band Wi-Fi, providing faster and more reliable internet connections. It supports Wi-Fi 5 (802.11ac), which can transfer data up to 1600 Mbps – that's about 1.6 Gbps – enabling smooth streaming and downloads. It's compatible with common devices like PCs, smart TVs, and smartphones. The included app allows easy setup and management. Remember, this device is ideal for everyday internet use but may not be compatible with certain providers like AT&T or CenturyLink.

Brand Trust Report

ARRIS, now under CommScope, has a robust reputation in the telecommunications industry, having transitioned from a joint venture to a recognized brand. Their products are widely used, but issues have surfaced around warranty support and customer service responsiveness. The brand’s integration into CommScope has not been fully seamless, and this raises concerns for some consumers regarding post-purchase assistance. Overall, while ARRIS has a strong product lineup, potential buyers should be aware of mixed feedback regarding customer support. Hardware Quality Score: 75/100.

Customer Reviews Summary

The ARRIS SBG10 boasts a 3.9 out of 5-star rating based on 1,303 reviews. Users appreciate its ease of setup and reliable performance, especially for streaming and gaming. However, some have reported dissatisfaction with technical support and warranty claims, indicating a need for improved customer service.

Product Overview

The ARRIS SBG10 modem router combo is ideal for a study environment, providing fast and reliable internet access for multiple devices concurrently. With a dual-band Wi-Fi capability, it can handle everything from streaming educational videos to participating in video conferences or online classes. Its app-based management simplifies network control, making it a perfect choice for parents looking to establish a reliable home study setup.

Detailed Specifications

• Other Special Features of the Product: LED Indicator
• Frequency Band Class: Dual-Band
• Wireless Compability: 802.11ac
• Compatible Devices: Personal Computer, Smart Television, Smartphone
• Antenna Location: Business, Gaming, Home
• Connectivity Technology: Ethernet
• Antenna Type: Internal
• Operating System: Linux
• Security Protocol: WPA-PSK, WPA2-PSK
• Number of Ports: 2
• Control Method: App
• Data Transfer Rate: 1600 Megabits Per Second
• LAN Port Bandwidth: 1000 Mbps
• Voltage: 120 Volts (AC)
• Maximum Upstream Data Transfer Rate: 131 Megabits Per Second
• Router Firewall Security Level: True
• Wi-Fi Generation: Wi-Fi 5
• Has Internet Connectivity: Yes
• Router Network Type: Cable
• Connectivity Range: 1400 Square Feet
• Is Modem Compatible: Yes
• Connectivity Protocol: DOCSIS, 802.11ac, Ethernet
• Coverage: 1400 square foot
• Controller Type: App Control
• Frequency: 5 GHz
• Brand: ARRIS
• Model Name: SBG10 REFURBISHED
• Built-In Media: SURFboard SBG10-RB DOCSIS 3.0 Wireless Cable Modem - Refurbished
• Model Number: SBG10
• UPC: 612572215395
• Manufacturer: CommScope
• Mfr Part Number: SBG10
• Item Type Name: Modem Router Combo
• Unit Count: 1.0 Count
• Warranty Description: 1 Year Limited Warranty
• ASIN: B098PCVQ52
• Item Dimensions L x W x H: 6.58"L x 1.97"W x 6.77"H
• Color: Black
• Has Security Updates: Yes