ARRIS Multi-Gigabit Cable Modem G36 2500 Mbps 4-Port Dual-Band Ethernet 802.11ax Router

Expert Parent Analysis: Tech Translator

This device supports high-speed internet with a data transfer rate of 2500 Megabits per second (Mbps), allowing for fast downloads and streaming. It uses Wi-Fi 6 technology and operates on both 2.4 GHz and 5 GHz frequency bands for flexible connection options. Ideal for personal computers and home networks, it connects via Ethernet, Wi-Fi, or coaxial cable. It features a user-friendly touch control system and includes four ports for wired connectivity. Additionally, it supports WPS for secure wireless setups, making it easier to connect your devices without complex configurations.

Brand Trust Report

ARRIS is a well-known brand in telecommunications products, yet it has transitioned under the ownership of CommScope since April 2019. While the ARRIS brand maintains a focus on reliable networking equipment, concerns have been raised regarding customer service and warranty responsiveness. Many reports indicate difficulties in obtaining warranty support, which poses risks for consumers. Parents should be cautious and consider these factors before purchasing. Hardware Quality Score: 65/100.

Customer Reviews Summary

The ARRIS SURFboard G36 model has an average rating of 4.1 out of 5 stars based on user feedback. Customers appreciate the high-speed performance and easy installation, but there are recurring complaints about warranty claims and customer service responsiveness. Overall, users view it as a solid choice for home networking, especially where high bandwidth is necessary.

Product Overview

The ARRIS Multi-Gigabit Cable Modem and Router is an essential device for educational environments, providing high-speed internet access to support online learning, video conferencing, and resource sharing among multiple devices. Its dual-band functionality ensures optimal connectivity, and the 2500 Mbps data transfer rate is well-suited for high-demand applications, making it a reliable choice for homes with students engaged in digital learning.

Detailed Specifications

• Other Special Features of the Product: WPS
• Frequency Band Class: Dual-Band
• Wireless Compability: 802.11ax
• Compatible Devices: Personal Computer
• Antenna Location: Home
• Connectivity Technology: Ethernet, Wi-Fi, coaxial cable
• Antenna Type: Internal
• Operating System: OpenWRT
• Security Protocol: WPS
• Number of Ports: 4
• Control Method: Touch
• Data Transfer Rate: 2500 Gigabits Per Second
• LAN Port Bandwidth: 2500 Mbps
• Voltage: 120 Volts
• Maximum Upstream Data Transfer Rate: 2500 Megabits Per Second
• Wi-Fi Generation: Wi-Fi 6
• Is Modem Compatible: Yes
• Connectivity Protocol: Ethernet, Wi-Fi, Coaxial Cable
• Coverage: Large area (Wi-Fi 6)
• Frequency: 5 GHz
• Brand: ARRIS
• Model Name: ARRIS SURFboard G36 DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router
• Built-In Media: modem router, power cord
• Model Number: G36
• UPC: 656942652267
• Manufacturer: CommScope
• Mfr Part Number: G36-cr
• Warranty Description: 90 days limited warranty
• ASIN: B09SLN1FXZ
• Color: black